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PRESS RELEASE: Miami Dolphins Announce Fan Experience Enhancements In Advance Of 2013 Home Opener

By on September 18, 2013 at 4:59 pm

gameday_mapMIAMI – Fresh off the team’s exciting 2-0 start on the road, the Miami Dolphins have announced a series of enhancements designed to improve the game day experience starting on Sunday, September 22 vs. the Atlanta Falcons.

The organization has made a significant commitment to upgrade technology within Sun Life Stadium, including improved Wi-Fi connectivity throughout the stadium and the parking lots through a partnership with AT&T. The new Wi-Fi connectivity will allow live, real time sharing and posting of fans’ game day photographs on the stadium video boards. Fans can also receive real time traffic updates via the Sun Life Stadium (@SunLifeStadium) twitter account. Furthermore updates have made to the Dolphins app (available on Android and iPhone) that will allow for in-game twitter chats, stats and interactive concession maps.

There are several new features being introduced exclusively for Season Ticket Members. An “All in One” Season Ticket Member card will allow ticketless entry for more convenience on game days. Additionally, the card will serve as a 10% Member discount and Fin Club point accrual card. During the first hour after stadium gates open vs. Atlanta, the Member discount will be 20% as a special welcome back for the home opener.  In game, Season Ticket Members will be featured on video segments and special “lucky row” promotions.

Fans will see the logo and uniform throughout the stadium with unique branding featuring players at the AT&T Grand Plaza store, stadium entryways and helixes, elevators and throughout the BankUnited Club Level. Fans can also purchase personalized jerseys with the new logo via a special jersey press at the team store.

Additionally, fans will now be able watch as Dolphins players enter the stadium pregame at Gate A. The organization has also created new interactive photo stations where fans can share their photos with friends and family on social media platforms. Photo stations are located throughout the stadium and include Dolphins themed player murals, mannequins, Hall of Fame statues, bobble heads and cheerleaders.

Other new pre-game activities include the “Finsiders Pavilion” where fans can watch a live broadcast of The Finsiders and experience food trucks, a kick-off tailgate and a new all-you-can-eat buffet featuring Bru’s Room’s wings and ribs.

The in-game experience will also feature the opportunity for fans to connect with game day staff on social media to report issues for enhanced customer service. For younger fans, kids will be featured during select public address calls and football activities for kids and families will also take place throughout the 100 Level concourses.  New for this year is the “Flag Over”, an oversized Miami Dolphins flag that will be unfurled in the lower bowl and passed around the stadium prior to kickoff.

Tri-Rail will also partner with the Miami Dolphins to provide free shuttle service from the Golden Glades Tri-Rail Station to Sun Life Stadium for all Dolphins home games this season. The service provides event-goers with a safe, efficient and cost-effective way to beat the traffic and still support the Dolphins. Free shuttle service will start approximately 3 hours before game time to give fans time to arrive for tailgating.  For more information visit Dolphins.com/trirail or call the Tri-Rail’s Customer Service Department weekdays from 4:00 am to 11:30 pm, and weekends from 7:00 am to 5:00 pm at 1-800-TRI-RAIL (874-7245).

For more information about the team’s improvement to the fan experience, or any of the new ticket packages including the $15 youth ticket or the 3 Game Value Pack, please visit Dolphins.com or call 1-888-FINS-TIX

A video with detailed descriptions of the fan experience enhancements can be found at Dolphins.com/gameday.

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